Clik here to view.
Increasing library size for Connections communities using policies
A customer wanted more files to be added to a particular five communities. The default is a cumulative 512MB allowed to be uploaded to a community library. Changing the global value from 512MB to 1GB...
View ArticleClik here to view.
Installing Sametime Bandwidth Manager
A customer has raised some interest in Bandwidth Manager to help monitor and control the bandwidth being used between their various offices in various locale so I went about installing it on my home...
View ArticleClik here to view.
Active users showing as inactive in All Connections search
A customer was seeing some users marked as inactive when using the All Connections search but when clicking through to the user’s profile they were active and active in communities and all over areas...
View ArticleClik here to view.
Android Sametime client not connecting when SSL is enabled
A customer has exposed their Sametime Proxy to the internet so that they can access it using the Sametime client on mobile devices. One step is to import SSL certificates which the customer did using...
View ArticleClik here to view.
Cannot share folders with a community
A customer notified me of a problem a user faced when trying to share a folder to a community. Quickly we found the problem was with the community and not the folder as the folder could be shared with...
View ArticleClik here to view.
Populating Profiles – long search filter error
A customer wanted to use a series of nested groups to populate Profiles. The theory is that the parent group has a number of child groups which are controlled by various location specific...
View ArticleClik here to view.
IBM Connections SSO not working with Metrics
The one problem I had out the back of the Metrics install which was post-Connections 4.0 was the when users clicked on the Metrics tab they were not signed into Metrics automatically. Users were faced...
View ArticleClik here to view.
Leavers showing as off line through the Sametime Gateway
An internal user described a problem where as a leaver was showing as on line to IBM colleagues via their Sametime client, further more chats sent to the leaver was being received by the leaver’s...
View ArticleClik here to view.
SIP SDP problems with Lync and Sametime Gateway
It’s not the first time I have federated the Gateway with OCS/Lync servers, all previous federations went smoothly, this one didn’t. Prior to federating I updated to 8.5.2.1 HF2 which involves applying...
View ArticleClik here to view.
Sametime and the mystery surrounding Managed Settings
I have been working with a customer introducing Connections 4.0, Sametime Proxy and moving their current two Community servers away from native Domino to AD LDAP. We are now at the point where as we...
View ArticleClik here to view.
Sametime 9 and CentOS
I like to use CentOS in the lab to install all IBM software to avoid licensing costs and Windows when possible. CentOS has always had it’s challenges and I have blogged a few times about additional...
View ArticleClik here to view.
IBM Sametime 9 Video Manager ignores host file
During the build of an internal Sametime 9 environment I came across problems with video calls via a meeting room, point-to-point was fine. I was getting the error “The call was not completed due to a...
View ArticleClik here to view.
Sametime audio and video failing due to business cards
We all know that LDAP is the biggest threat to Sametime, don’t we? Are we all aware of how that impacts audio and video through business cards? Well, a customer logged a problem yesterday after audio...
View ArticleClik here to view.
Audio and video not woriking in a web browser due to LtpaToken “undefined”
When testing audio and video via a web browser of mobile phone I would see the following error in a browser when trying to use audio and video in a meeting. Using the thick client worked. Looking at...
View ArticleClik here to view.
The importance of Java and Cognos with IBM Connections
During an install of Connections 4.5 I came across a problem when Configuring the IBMConnectionsMetricsAdmin role on Cognos which required me to disable anonymous access in the Cognos Configuration...
View ArticleClik here to view.
Solution for Sametime connection issue with iNotes when SSL is used
Yesterday I moved a customers single Sametime 8.0.2 server to a new 8.5.2.1 server. The planning and execution went well apart for pesky iNotes integration with STLinks. The customer isn’t huge so...
View ArticleClik here to view.
Stproxyconfig.xml is overwritten with incorrect APNs port and changed when...
I have seen this problem a couple of years ago but didn’t follow it up with IBM through a PMR. For another customer I found the following happened after I applied the latest Sametime Proxy 8.5.2.1...
View ArticleClik here to view.
Sametime 9 business cards revisited and beaten!
Over the years I have always struggled to get to grips with business cards and particularly photos mainly because I do it for a customer, forget about it and then have to do it again six months later....
View ArticleClik here to view.
CCM/FileNet search index fails in IBM Connections 4.5 due to special character
The customer told me that his search index never completed correctly when Connections was initially deployed and now users are complaining that search results do not contain CCM documents. The customer...
View ArticleClik here to view.
“System version is null” on new IBM Sametime Video Manager installation
I am installing Sametime 9 for a customer but had a prickly moment after installing the VMGR on RHEL 6.5. After installing I couldn’t access the VMGR from the SSC, it was registered, I couldn’t get...
View Article